Return Policy

4ronix Returns Policy

Returns and Cancellations

Right to cancel
  • You have  the right to  cancel  this contract within 14 days without giving any reason.
  • The cancellation period will expire after 14 days from  the day on which you acquire, or a third party other than  the carrier and  indicated by you acquires, physical possession of  the goods.
  • To exercise the right to cancel, you must inform us of  your decision to cancel this contract by a clear statement (e.g. a letter sent by post [to 4tronix, The Levels, Alfreton Road, Coxbench, Derby, DE21 5BA, UK],  or e-mail [to]).
  • To meet the cancellation deadline,  it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of  cancellation
  • If you cancel this contract, we will  reimburse to you all  payments received from  you,  including the costs of  delivery (except for  the supplementary costs arising if  you chose a type of  delivery other than the  least expensive type of  standard delivery offered by us).
  • We may make a deduction from  the reimbursement for  loss  in value of  any goods supplied,  if  the loss  is the result of unnecessary handling by you.
  • We will make the reimbursement without undue delay, and  not later than-
    • (a) 14 days after the day we receive back from you any goods supplied, or
    • (b) (if  earlier) 14 days after the day you provide evidence that you have returned the goods, or
    • (c)  if  there were no goods supplied, 14  days after the day on which we are  informed about your decision  to cancel  this contract.
  • We will make  the reimbursement using the same means of payment as you used  for  the  initial transaction, unless you have expressly agreed otherwise;  in  any event, you will not incur any fees as a result of  the reimbursement.  We may withhold  reimbursement until we have
    received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest..
  • You shall send back the goods or hand them over to us without undue delay and  in any event not later than  14 days from  the day on
    which you communicate your cancellation from  this contract to us. The deadline  is met if  you send back the goods before the period of 14 days has expired.
  • You will have  to bear the direct cost of  returning the goods.
  • You are only  liable for any diminished value of  the goods resulting from  the handling other than what is necessary to establish the nature, characteristics and functioning of the goods. (ie. the handling that would normally be allowed in a shop)



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